Team Members

Sean Casey

Sales & Valuations Manager

  • Experience over a number of years in the property sector
  • Communication
  • People Skills
  • Calm approach to problem solving

Sean has worked in the property industry for a number of  years, in commercial, residential, land and as a property auctioneer. Working both in private treaty and investment sides of the industry for some of the most successful multi-disciplined practices in the North West.

He now brings that experience to Mistoria working both in Manchester and Liverpool.

Looking at land, property and joint venture opportunities within the property sector.

When not working Sean likes going to the gym, taking his dog out and going on holiday somewhere warm.

April Calderbank

Lettings Manager

BA Hons Film & Media

April’s role at Mistoria is very varied as she looks after all administration in the Lettings team including compliance, licensing and utility management. Her key skills are:

  • Maximise the overall income and profitability of your branch and achieve budget
  • Lead by example and develop your team to consistently achieve individual targets and KPIs
  • Generate new letting business
  • Communicate effectively with all tenants, suppliers and colleagues
  • Hold effective team meetings
  • Ensure self and team project a smart, friendly, polite and professional image providing the highest standard of customer care

April has a background in Customer Service and has worked for Mistoria since 2011. She brings positivity and enthusiasm to her role and no day is the same.

When she’s not at work April enjoys attending music festivals, spending time with her extended family and looking after her son, Harry.

Daniella Ryan

Branch Manager, Pick My Pad

Bsc Hons Degree in Building Surveying & Property Management | ARLA | NAEA Tech Award Level 3 in Residential Sales

Certificate Chartered Institute of Housing (Management & Maintenance)

Daniella is the Branch Manager for Mistoria’s Pick My Pad Estate Agency. Daniella brings a wealth of knowledge to the business from 14 years experience in the property industry.

Daniella’s key skills are:

  • Good communication with tenants
  • Effective problem solving
  • Unique management style

When Daniella is not in work she enjoys spending time with her children and seeing the great outdoors.

Tanya Jackson

Branch Manager, Liverpool

NVQ Level 2 in Business and Administration | NVQ Level 3 in Hairdressing

Tanya’s role in Mistoria is dealing with the day-to-day management of all the Liverpool rental properties. Tanya responds to any lettings enquiries and arranges/carries out viewings for any potential tenants. Her role is also to generate new business for Mistoria and to ensure that all properties get let.

Tanya has 5 years’ experience working in a residential sales and lettings environment and really enjoys dealing with clients and being able to find them a property.

In her spare time Tanya likes to travel and spend time with her fiancé Liam.

 

Julie Crowley

Assistant Branch Manager – Liverpool

 

Julie’s career in estate agency spans over 20 years, and began with a part time weekend job, to supplement her income whilst studying. During her career she has gained a strong background in both sales and lettings.

She has extensive industry knowledge, is reliable and customer focused.

Her responsibilities at Mistoria include:

Dealing with the day-to-day letting of all the Liverpool rental properties.
Responding to lettings enquiries
Arranging viewings for potential tenants
Arranging valuations for potential landlords
Ensuring properties are fully let
Administration of applications and tenancy
paperwork

When she is not at work, she enjoys spending free time with family but, as mother to a teenage daughter, this doesn’t happen as often as she would like. She also likes taking the dogs for long walks and reading.

 

Amit Pankhania

Branch Manager – Salford

Electrical Installation City and Guilds

I started my property career in 1996 with Opal Property Group and then progressed to site coordinator for Cosmopolitan Student Homes, I went on to run the PBSA for over a year. I then worked as a contractor for a number of organisations as a maintenance man. I went on to work with organisations in the property field to look at the way they work and if I could implement changes to streamline the operation, which was a massive achievement and a learning
opportunity, I have worked in property for many agents in both student and residential property providers.

My skills include:

Problem solving
Working under pressure
Good organisational skills
Great communication skills
Sales skills
Proactive
Team player

My responsibilities are to run the branch with a great team. I deal with the day to day running of the office and manage the process of making sure the office is running smoothly and happily. I work closely with the staff, tenants and landlords to ensure the properties are let out, maintained and rents are all paid on time.

I relax by meeting friends and family, working on small projects and fund raising for a number of charities,

 

Del Waul

Assistant Branch Manager – Salford 

NFOPP ARLA Unit 1 / APIP Professional Inventory Provision

Del has 11 years experience working in lettings and property management, including HMOs.

Thanks to his people skills, he can effectively communicate with tenants and has a calm approach to problem solving. His responsibilities at Mistoria include dealing with the day-to-day management of Mistoria Salford rental properties and liaising and reporting to the Branch Manager.

When Del is out of the office, he spends his time exercising and keeping fit.

Josh Pendlebury

Sales Negotiator at Pick My Pad

I have been involved with residential properties for several years. Including residential sales and conveyancing. I have had a passion for property since leaving university. I have a genuine drive for my job and thrive off providing the best outcomes for our clients. My varied experience has provided me a corner stone to provide the best and most creative outcomes for our clients. I am now bringing this experience to pick my pad. Outside of the office Josh can commonly be found on a bowling green or taking walks with his two Shar Peis.

Sarah Morris-Turner

Property Sourcing and Acquisition Manager

BA Hons English and Communication Studies

Sarah has joined the Bolton team in a business development capacity and has over 15 years varied experience in the Property Industry including sales, lettings and student / HMO accommodation.

Key skills:

Investments, property sourcing and acquisition

Communication, specialising in networking and relationship building

Customer service and dispute resolution

Valuation and new business.

In my spare time I enjoy, music, film and spending time with my family.

Majid Asad

Property Maintenance Manager

Managing the day to day running of the maintenance division at the Mistoria Group is no ‘walk in the park’. Fortunately Majid,s calm, committed and experienced approach gained over 14 years ensures the process is always smooth.

Majid’s key role is the management of both Manchester’s and Salford’s property maintenance anda

His five key responsibilities are:

  • All types of property maintenance.
  • 24-7 Response on tenant call outs.
  • Training & guidance on preventative maintenance.
  • All types of Cleaning internal and external.
  • Garden Maintenance and upkeep.

Majid brings over 14 years’ experience working in the property and maintenance sector.

Majid is a keen a devoted father and family man who is also passionate about his work.

Ian Comiskey

Maintenance Manager

Managing the day to day running of the maintenance division at the Mistoria Group is no ‘walk in the park’.  Fortunately, Ian Comisky’s calm, committed and experienced approach gained over 35 years ensures the process is always smooth.Ian’s key role is the management of both Manchester’s and Liverpool’s property maintenance andHis five key responsibilities are:All types of property maintenance.24-7 Response on tenant call outs.Training & guidance on preventative maintenance.All types of Cleaning internal and external.Garden Maintenance and up keep.Ian brings over 35 years’ experience working in the property and maintenance sector.Ian is a keen golfer and a devoted family man and grandfather.

Sarah Roberts

Receptionist

My role as a receptionist is to answer all incoming calls and deliver support to the rest of the staff in the office. I am new to lettings and I am enjoying learning all about the job. I feel I can gain new skills at Mistoria and I am being supported well by all of the staff.

  • Organisation
  • Customer focus
  • Reliability
  • Communication/Interpersonal
  • Answering Calls

In my spare time I like to travel and visit new places or relax at home and watch movies.

 

Rhianna Williams

Lettings Assistant

Rhianna is a Lettings Assistant for Mistoria Estate Agents in Salford. She recently left school with 6 GCSEs at C and above. Rhianna is currently studying Level 3 Business Admin on a apprentice scheme through Mistoria.

Rhianna hopes to complete the course and progress through the business to hopefully managing her own branch one day.

In her spare time Rhianna enjoys keeping fit and spending time with her friends and family.

Tyler Wilson

Lettings Assistant

Tyler is working towards her Level 3 in Business Administration. She has always been interested in the property market and enjoys assisting day-to-day tasks with Mistoria.

Although she is fairly new to Lettings, she feels like she has the right support within Mistoria to develop a thorough knowledge of the property market and the opportunity to progress well.

Tyler manages applications for Mistoria and enjoys responding to any questions and queries you may have.

While Tyler is not at work, she enjoys travelling, listening to music and spending time with her family and friends.

Dean Galloway

Property Management Apprentice

Level 3 Diploma in Humanities and Social Sciences

My role in Mistoria is to assist in the overseeing of all of our renovation work, along with general administrative duties. I also deal with any maintenance issues our existing tenants may have.

During my time at Mistoria I am also completing a level 3 Property Management apprenticeship.

When not working I enjoy keeping fit and travelling.