Lettings Manager, Salford
BA Hons Film & Media
April’s role at Mistoria is very varied as she looks after all administration in the Lettings team including compliance, licensing and utility management. Her key skills are:
- Maximise the overall income and profitability of your branch and achieve budget
- Lead by example and develop your team to consistently achieve individual targets and KPIs
- Generate new letting business
- Communicate effectively with all tenants, suppliers and colleagues
- Hold effective team meetings
- Ensure self and team project a smart, friendly, polite and professional image providing the highest standard of customer care
April has a background in Customer Service and has worked for Mistoria since 2011. She brings positivity and enthusiasm to her role and no day is the same.
When she’s not at work April enjoys attending music festivals, spending time with her extended family and looking after her son, Harry.
Branch Manager, Pick My Pad
Bsc Hons Degree in Building Surveying & Property Management | ARLA | NAEA Tech Award Level 3 in Residential Sales
Certificate Chartered Institute of Housing (Management & Maintenance)
Daniella is the Branch Manager for Mistoria’s Pick My Pad Estate Agency. Daniella brings a wealth of knowledge to the business from 14 years experience in the property industry.
Daniella’s key skills are:
- Good communication with tenants
- Effective problem solving
- Unique management style
When Daniella is not in work she enjoys spending time with her children and seeing the great outdoors.
Branch Manager, Liverpool
NVQ Level 2 in Business and Administration | NVQ Level 3 in Hairdressing
Tanya’s role in Mistoria is dealing with the day-to-day management of all the Liverpool rental properties. Tanya responds to any lettings enquiries and arranges/carries out viewings for any potential tenants. Her role is also to generate new business for Mistoria and to ensure that all properties get let.
Tanya has 5 years’ experience working in a residential sales and lettings environment and really enjoys dealing with clients and being able to find them a property.
In her spare time Tanya likes to travel and spend time with her fiancé Liam.
Assistant Branch Manager – Liverpool
Julie’s career in estate agency spans over 20 years, and began with a part time weekend job, to supplement her income whilst studying. During her career she has gained a strong background in both sales and lettings.
She has extensive industry knowledge, is reliable and customer focused.
Her responsibilities at Mistoria include:
Dealing with the day-to-day letting of all the Liverpool rental properties.
Responding to lettings enquiries
Arranging viewings for potential tenants
Arranging valuations for potential landlords
Ensuring properties are fully let
Administration of applications and tenancy
When she is not at work, she enjoys spending free time with family but, as mother to a teenage daughter, this doesn’t happen as often as she would like. She also likes taking the dogs for long walks and reading.
Assistant Branch Manager – Salford
NFOPP ARLA Unit 1 / APIP Professional Inventory Provision
Del has 11 years experience working in lettings and property management, including HMOs.
Thanks to his people skills, he can effectively communicate with tenants and has a calm approach to problem solving. His responsibilities at Mistoria include dealing with the day-to-day management of Mistoria Salford rental properties and liaising and reporting to the Branch Manager.
When Del is out of the office, he spends his time exercising and keeping fit.
Branch Manager, Bolton
BA Hons English and Communication Studies
Sarah has joined the Bolton team in a business development capacity and has over 15 years varied experience in the Property Industry including sales, lettings and student / HMO accommodation.
Investments, property sourcing and acquisition
Communication, specialising in networking and relationship building
Customer service and dispute resolution
Valuation and new business.
In my spare time I enjoy, music, film and spending time with my family.
Branch Manager, Cheadle
Dewi has recently joined Mistoria Cheadle, he provides a wealth of estate agency experience having worked in a number of different type of estate agencies throughout the North West. Dewi’s dedication and professionalism along with exceptional negotiating skills enhance a solid reputation for achieving outstanding results.
Living in the Manchester area Dewi has strong local market knowledge, enabling him to accurately value properties as well as to quickly match buyers to the right home. His friendly and approachable personality resonates well and consistently attracts client referrals from both buyers and sellers alike. In his spare time Dewi enjoys playing golf which he commands a plus figure handicap, he also enjoy spending time with his family.
Dewi has strong links to North Wales where he was brought up and still visits regularly enjoying hill walking & climbing and socialising with friends and family. For unrivalled local knowledge, and experience with a friendly approach, talk to Dewi today whether it be to Sell or let your property.
Property Maintenance Manager
Managing the day to day running of the maintenance division at the Mistoria Group is no ‘walk in the park’. Fortunately Majid,s calm, committed and experienced approach gained over 14 years ensures the process is always smooth.
Majid’s key role is the management of both Manchester’s and Salford’s property maintenance anda
His five key responsibilities are:
- All types of property maintenance.
- 24-7 Response on tenant call outs.
- Training & guidance on preventative maintenance.
- All types of Cleaning internal and external.
- Garden Maintenance and upkeep.
Majid brings over 14 years’ experience working in the property and maintenance sector.
Majid is a keen a devoted father and family man who is also passionate about his work.
Managing the day to day running of the maintenance division at the Mistoria Group is no ‘walk in the park’. Fortunately, Ian Comisky’s calm, committed and experienced approach gained over 35 years ensures the process is always smooth.Ian’s key role is the management of both Manchester’s and Liverpool’s property maintenance andHis five key responsibilities are:All types of property maintenance.24-7 Response on tenant call outs.Training & guidance on preventative maintenance.All types of Cleaning internal and external.Garden Maintenance and up keep.Ian brings over 35 years’ experience working in the property and maintenance sector.Ian is a keen golfer and a devoted family man and grandfather.
My role as a receptionist is to answer all incoming calls and deliver support to the rest of the staff in the office. I am new to lettings and I am enjoying learning all about the job. I feel I can gain new skills at Mistoria and I am being supported well by all of the staff.
- Customer focus
- Answering Calls
In my spare time I like to travel and visit new places or relax at home and watch movies.
Level 3 Business Administration (Distinction)
Rhianna is a Lettings Assistant for Mistoria Estate Agents in Salford.
She recently completed her Business Administration course and will now progress through the business and hopes to manage her own branch one day.
She has also passed ARLA U1.
In her spare time Rhianna enjoys keeping fit and spending time with her friends and family.