Sales & Valuations Manager
- Experience over a number of years in the property sector
- People Skills
- Calm approach to problem solving
Sean has worked in the property industry for a number of years, in commercial, residential, land and as a property auctioneer. Working both in private treaty and investment sides of the industry for some of the most successful multi-disciplined practices in the North West.
He now brings that experience to Mistoria working both in Manchester and Liverpool.
Looking at land, property and joint venture opportunities within the property sector.
When not working Sean likes going to the gym, taking his dog out and going on holiday somewhere warm.
BA Hons Film & Media
April’s role at Mistoria is very varied as she looks after all administration in the Lettings team including compliance, licensing and utility management. Her key skills are:
- Maximise the overall income and profitability of your branch and achieve budget
- Lead by example and develop your team to consistently achieve individual targets and KPIs
- Generate new letting business
- Communicate effectively with all tenants, suppliers and colleagues
- Hold effective team meetings
- Ensure self and team project a smart, friendly, polite and professional image providing the highest standard of customer care
April has a background in Customer Service and has worked for Mistoria since 2011. She brings positivity and enthusiasm to her role and no day is the same.
When she’s not at work April enjoys attending music festivals, spending time with her extended family and looking after her son, Harry.
Branch Manager, Pick My Pad
Bsc Hons Degree in Building Surveying & Property Management | ARLA | NAEA Tech Award Level 3 in Residential Sales
Certificate Chartered Institute of Housing (Management & Maintenance)
Daniella is the Branch Manager for Mistoria’s Pick My Pad Estate Agency. Daniella brings a wealth of knowledge to the business from 14 years experience in the property industry.
Daniella’s key skills are:
- Good communication with tenants
- Effective problem solving
- Unique management style
When Daniella is not in work she enjoys spending time with her children and seeing the great outdoors.
Branch Manager, Liverpool
NVQ Level 2 in Business and Administration | NVQ Level 3 in Hairdressing
Tanya’s role in Mistoria is dealing with the day-to-day management of all the Liverpool rental properties. Tanya responds to any lettings enquiries and arranges/carries out viewings for any potential tenants. Her role is also to generate new business for Mistoria and to ensure that all properties get let.
Tanya has 5 years’ experience working in a residential sales and lettings environment and really enjoys dealing with clients and being able to find them a property.
In her spare time Tanya likes to travel and spend time with her fiancé Liam.
Assistant Branch Manager – Salford
Level 3 Childcare Learning and Development
Ellie-Mae has joined the marketing team working alongside other members of the team. She has joined Mistoria on an apprenticeship and is working towards Level 2 Business Administration. Ellie-Mae works with the Marketing Team to complete and edit the website’s for the business. She is also tasked with uploading articles onto the website and is in charge of all stationary orders for the offices. Her key skills are;
- General administration
- Social media & blog
- Weekly reporting
Whilst Ellie-Mae is young she demonstrates a lot of ambition and brings her knowledge and organisation from previous roles to the business. She is passionate in her responsibilities and wants to learn more in her field of Marketing.
When she is not at work she likes to spend time with her friends and family on a weekend. During the week after work she likes to keep fit and play netball.
Sales Negotiator at Pick My Pad
I have been involved with residential properties for several years. Including residential sales and conveyancing. I have had a passion for property since leaving university. I have a genuine drive for my job and thrive off providing the best outcomes for our clients. My varied experience has provided me a corner stone to provide the best and most creative outcomes for our clients. I am now bringing this experience to pick my pad. Outside of the office Josh can commonly be found on a bowling green or taking walks with his two Shar Peis.
Student Haus Manager
Hannah has around eight years’ experience of dealing with private lettings and landlords. She has also been a student tenant herself. Hannah strongly believes that student housing is of utmost importance to ensure a positive university experience; this is the reason why she decided to embark in a career with student lettings.
As the manager of Student Haus with over 60 HMO properties in Salford and Manchester, her main responsibility is to ensure the smooth day-to-day running of the company. She manages the Student Haus team, offering support when needed and she liaises with tenants, landlords and contractors as well as the accounts and maintenance teams at Student Haus. Some more of her responsibilities include:
· Delegating tasks to ensure that day-to-day tasks are completed.
· Monitoring and delegating emails.
· Attending valuations, viewings, inventories and inspections.
· Registering/releasing deposits and dealing with disputes accordingly.
Out of work, she like to spend time outdoors at the stables with her horses and going for long walks with her dogs.
Property Sourcing and Acquisition Manager
BA Hons English and Communication Studies
Sarah has joined the Bolton team in a business development capacity and has over 15 years varied experience in the Property Industry including sales, lettings and student / HMO accommodation.
Investments, property sourcing and acquisition
Communication, specialising in networking and relationship building
Customer service and dispute resolution
Valuation and new business.
In my spare time I enjoy, music, film and spending time with my family.
Property Maintenance Manager
Managing the day to day running of the maintenance division at the Mistoria Group is no ‘walk in the park’. Fortunately Majid,s calm, committed and experienced approach gained over 14 years ensures the process is always smooth.
Majid’s key role is the management of both Manchester’s and Salford’s property maintenance anda
His five key responsibilities are:
- All types of property maintenance.
- 24-7 Response on tenant call outs.
- Training & guidance on preventative maintenance.
- All types of Cleaning internal and external.
- Garden Maintenance and upkeep.
Majid brings over 14 years’ experience working in the property and maintenance sector.
Majid is a keen a devoted father and family man who is also passionate about his work.
Property Maintenance Manager
Level 1, 2 & 3 NVQ Bricklaying, HND Construction Property Management, BSc (Hons) Construction Project Management, CSCS for Professionals and Management.
Antonio’s main role is to Project Manage all of the Renovations side of Mistoria Group. He oversees all property refurbishments and manages all sub-contractors. His five key skills are:
- Project Management
- Planning & Control
- Quality Control
- Health & Safety
Antonio brings a number of years’ experience working in the Construction Industry in management roles.
When Antonio isn’t overseeing all of our property renovations he enjoys playing football, golf, reading, swimming, running and spending time with his family.
Managing the day to day running of the maintenance division at the Mistoria Group is no ‘walk in the park’. Fortunately, Ian Comisky’s calm, committed and experienced approach gained over 35 years ensures the process is always smooth.Ian’s key role is the management of both Manchester’s and Liverpool’s property maintenance andHis five key responsibilities are:All types of property maintenance.24-7 Response on tenant call outs.Training & guidance on preventative maintenance.All types of Cleaning internal and external.Garden Maintenance and up keep.Ian brings over 35 years’ experience working in the property and maintenance sector.Ian is a keen golfer and a devoted family man and grandfather.
My role as a receptionist is to answer all incoming calls and deliver support to the rest of the staff in the office. I am new to lettings and I am enjoying learning all about the job. I feel I can gain new skills at Mistoria and I am being supported well by all of the staff.
- Customer focus
- Answering Calls
In my spare time I like to travel and visit new places or relax at home and watch movies.
Rhianna is a Lettings Assistant for Mistoria Estate Agents in Salford. She recently left school with 6 GCSEs at C and above. Rhianna is currently studying Level 3 Business Admin on a apprentice scheme through Mistoria.
Rhianna hopes to complete the course and progress through the business to hopefully managing her own branch one day.
In her spare time Rhianna enjoys keeping fit and spending time with her friends and family.
Tyler is working towards her Level 3 in Business Administration. She has always been interested in the property market and enjoys assisting day-to-day tasks with Mistoria.
Although she is fairly new to Lettings, she feels like she has the right support within Mistoria to develop a thorough knowledge of the property market and the opportunity to progress well.
Tyler manages applications for Mistoria and enjoys responding to any questions and queries you may have.
While Tyler is not at work, she enjoys travelling, listening to music and spending time with her family and friends.
Amina is a dynamic, free thinking individual with leadership qualities and managing experience. Completing the Business Management degree amplified this skill, thus, she is able to communicate in a professional yet friendly manner with individuals.
Amina has over 5 years of experience within a customer service environment, from working over the phone to meeting tenants/ landlords face to face. She is incredibly confident with meeting new people and sincerely enjoys getting to know them, to ensure that all their problems have been solved. A happy customer is key.
When Amina is out of the office she enjoys traveling and spending time with her family and friends.
Property Management Apprentice
Level 3 Diploma in Humanities and Social Sciences
My role in Mistoria is to assist in the overseeing of all of our renovation work, along with general administrative duties. I also deal with any maintenance issues our existing tenants may have.
During my time at Mistoria I am also completing a level 3 Property Management apprenticeship.
When not working I enjoy keeping fit and travelling.