BA Hons Film & Media
April’s role at Mistoria is very varied as she looks after all administration in the Lettings team including compliance, licensing and utility management. Her key skills are:
- Maximise the overall income and profitability of your branch and achieve budget
- Lead by example and develop your team to consistently achieve individual targets and KPIs
- Generate new letting business
- Communicate effectively with all tenants, suppliers and colleagues
- Hold effective team meetings
- Ensure self and team project a smart, friendly, polite and professional image providing the highest standard of customer care
April has a background in Customer Service and has worked for Mistoria since 2011. She brings positivity and enthusiasm to her role and no day is the same.
When she’s not at work April enjoys attending music festivals, spending time with her extended family and looking after her son, Harry.
Electrical Installation City and Guilds
I started my property career in 1996 with Opal Property Group and then progressed to site coordinator for Cosmopolitan Student Homes, I went on to run the PBSA for over a year. I then worked as a contractor for a number of organisations as a maintenance man. I went on to work with organisations in the property field to look at the way they work and if I could implement changes to streamline the operation, which was a massive achievement and a learning opportunity, I have worked in property for many agents in both student and residential property providers.
My skills include:
Working under pressure
Good organisational skills
Great communication skills
My responsibilities are to run the branch with a great team. I deal with the day to day running of the office and manage the process of making sure the office is running smoothly and happily. I work closely with the staff, tenants and landlords to ensure the properties are let out, maintained and rents are all paid on time.
I relax by meeting friends and family, working on small projects and fund raising for a number of charities,
Assistant Branch Manager
NFOPP ARLA Unit 1 / APIP Professional Inventory Provision
Del has 11 years experience working in lettings and property management, including HMOs.
Thanks to his people skills, he can effectively communicate with tenants and has a calm approach to problem solving. His responsibilities at Mistoria include dealing with the day-to-day management of Mistoria Salford rental properties and liaising and reporting to the Branch Manager.
When Del is out of the office, he spends his time exercising and keeping fit.
Level 3 Business Administration (Distinction)
Rhianna is a Lettings Assistant for Mistoria Estate Agents in Salford.
She recently completed her Business Administration course and will now progress through the business and hopes to manage her own branch one day.
She has also passed ARLA U1.
In her spare time Rhianna enjoys keeping fit and spending time with her friends and family.
Property Maintenance Manager
Managing the day to day running of the maintenance division at the Mistoria Group is no ‘walk in the park’. Fortunately Majid,s calm, committed and experienced approach gained over 14 years ensures the process is always smooth.
Majid’s key role is the management of both Manchester’s and Salford’s property maintenance anda
His five key responsibilities are:
- All types of property maintenance.
- 24-7 Response on tenant call outs.
- Training & guidance on preventative maintenance.
- All types of Cleaning internal and external.
- Garden Maintenance and upkeep.
Majid brings over 14 years’ experience working in the property and maintenance sector.
Majid is a keen a devoted father and family man who is also passionate about his work.
Tyler is working towards her Level 3 in Business Administration. She has always been interested in the property market and enjoys assisting day-to-day tasks with Mistoria.
Although she is fairly new to Lettings, she feels like she has the right support within Mistoria to develop a thorough knowledge of the property market and the opportunity to progress well.
Tyler manages applications for Mistoria and enjoys responding to any questions and queries you may have.
While Tyler is not at work, she enjoys travelling, listening to music and spending time with her family and friends.