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What should I do about repairs?

If there is a repair required to the property, it is important that you inform us by raising a ticket on our Maintenance Ticket System that can be accessed through our website. It is a condition of your tenancy agreement to inform us of maintenance and failure may mean that you are held partially responsible should the delay result in added deterioration or damage.

Once you have informed Mistoria Estate Agents of any repairs, faults or problems we will contact your landlord and act upon their instructions. Please note that while we have a 24 hour call out service, only emergency repairs will be carried out within a 24 hour period.

Tenants are themselves responsible for carrying out some small repairs and maintenance to the property such as changing light bulbs and fuses.