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How to Avoid Deposit Disputes as a Student Tenant

Liverpool student house

Deposit disputes in student lettings can be stressful and time-consuming. Fortunately, with proper planning and preparation, most can be avoided altogether. As the new academic year begins, here are some things students should know about that reduce the likelihood of deposit disputes in our Liverpool student house shares.

The Tenancy Deposit Protection (TDP) Scheme and Prescribed Information

When you have paid your deposit, the landlord must place it in one of three government-approved tenancy deposit schemes within thirty days of receiving it. This ensures that you will get your deposit back if you meet the terms of your tenancy agreement, don’t damage the property, and pay your rent and bills. The rule applies even if your deposit is paid by someone other than yourself, such as your parents.

Within the same timeframe of 30 days, your landlord must serve you the Prescribed Information, which includes the details you will need on the TDP scheme, including how the deposit is protected and how to apply to get it back.

If there is a dispute over how much of your deposit you will get back, it will be protected in the TDP scheme until the issue is resolved. When you have come to an agreement with your landlord, they have ten days to return the agreed amount to you.

The Tenancy Agreement

A tenancy agreement is a contract between you and your landlord. It can be written or verbal, though it is generally better to have a written contract so that everyone knows what is expected of them. It should lay out the important details and responsibilities relating to your tenancy, including:

  • Your name, the name of your landlord and the address of the property that is being let
  • The start and end dates of your tenancy
  • The rent amount and who is liable to pay it
  • What the rent includes, for example council tax or electricity bills
  • Cleaning and maintenance responsibilities. This should include the landlord’s obligations for making repairs to the property, and your responsibility to keep the property clean and tidy.

Sharing a house with other tenants

In addition to your tenancy agreement, it can be helpful to make a separate, informal agreement between yourself and the other tenants living at the property. It could be written or verbal, and might include the division of responsibilities like washing up and cleaning communal areas, and any rules to keep everybody happy, like not playing loud music after a certain time.

As well as maintaining good relationships between tenants, this could also benefit your relationship with your landlord by ensuring the house is kept in good condition and not disturbing the neighbours.

Helpful Tips

Know your landlord’s contact information

Your landlord must provide you with their name and address before they can charge rent. If you do not have this information, you can make a written request to the person who receives the rent for the full name and address of the landlord. They are then legally obliged to provide you with this information in writing within 21 days.

Start your search early for the next academic year

Landlords and student letting agents usually put their properties on the market early for the following academic year – often around mid-October. By taking advantage of this and finding your property early, you will have more properties to choose from and will be able to iron out all of the details with your landlord in plenty of time, reducing the risk of deposit disputes further down the line.

Further Information about our Liverpool student house shares

Whilst following the advice here will significantly improve your chances of a dispute-free student tenancy, it doesn’t cover everything. To learn more about TDP schemes, tenancy agreements or anything else related to student lettings, contact us on 0800 500 3015 so we can advise you further.

Mistoria Estate Agents is one of the leading student lettings agencies in the North West, with offices in Manchester, Salford, Liverpool and Bolton. Our Comprehensive Property Protection means all properties go through our inventory service to include photographic or video evidence, protecting both landlord and tenant.

We are members of ARLA Propertymark which means we meet higher industry standards than the law demands. Our experts undertake regular training to ensure they are up to date with best practice and complex legislative changes so they can offer you the best advice. We are also backed by a Client Money Protection scheme which guarantees your money is protected.

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Your Guide to Guarantors

liverpool student house shares

When you’re searching for Liverpool student house shares with your friends, there’ll be many new terms and phrases you’ll hear for the first time. Renting is new territory and with it comes a whole load of new jargon to get your head around. One of them that will crop up all the time is ‘guarantors’. Before you dismiss the idea as no big deal, let us tell you a bit about the role of a guarantor…

What is a Guarantor?

A guarantor is someone who agrees to ensure that the tenant follows the terms of a tenancy and will step in to make up any shortfall if they don’t. This includes, but is not limited to, paying the rent if the tenant doesn’t. In short, if you decide to blow your student loan on an iPhone11 instead of your rent, your guarantor will have to cough up instead. Depending on the agreement, a guarantor’s liability can also include damages to the property.

A guarantor, particularly in the case of students, is often a parent or close relative of the tenant, but can be anyone that is prepared to take on the responsibility. The usual requirement for a guarantor is that they are employed, are a UK resident, have sufficient earnings to cover the tenant’s rent, or are a relative or family friend.

Why do I Need a Guarantor?

There are many different reasons tenants may be asked for a guarantor. Primarily, it’s down to their financial situation. If you have no credit history or a low credit score, are starting a new job, or are on a low salary, you’re paying rent via benefits, or if you’re a student, you’ll be asked to provide a guarantor.

Your new prospective landlord may wish to make the same checks on your guarantor as they will on you as the tenant to ensure they are ‘good for it’ and are able to pay, should they need to. Don’t underestimate the importance of a guarantor or the gravity of what you are asking them to do; you’re asking someone to lay bare their own financial circumstances, as well as be responsible for ensuring you stick to the terms of your lease.

The Process

When asking someone to be a guarantor for you, make sure they understand all that that entails. Provide them with a full copy of your tenancy agreement; don’t assume, or just ask them to sign it. In the worst case scenario, should you fall into rent arrears or cannot pay for any property damages that are your fault, you could be putting your guarantor in financial jeopardy. Be honest with your guarantor about what you’re asking of them and make the time to sit down with them and have a serious conversation about what it all means.

To make the process as easy as possible for all involved, and to build trust with your student landlord or student letting agency, following this sequence of steps will help:

  • Provide a reference for yourself as a tenant
  • Provide details and references for your guarantor
  • Send a draft, UNSIGNED, copy of the full tenancy agreement and the guarantor agreement to your chosen guarantor
  • Ask your guarantor to have their signing of the agreement witnessed, and dated
  • Send the signed agreements back to your landlord/letting agent in a timely manner
  • Sign the tenancy agreement in person, in front of the landlord or agent and ensure they do the same.

The Guarantor Agreement

Ensure the guarantor agreement includes the names of the landlord/letting agent and the tenant (you), as well as the address of the rental property.

It should also contain an explanation of exactly what the guarantor is liable for, as well as a description of the guarantor’s liability. This is especially important for student lettings. In some cases, if there is a guarantor for one individual in a joint tenancy, i.e. a shared house with a single tenancy agreement like that of a student house, then often the guarantor is also liable for the other tenants in the property, as this is a ‘joint and several liability tenancy’. You as the tenant, and your guarantor, should read the deed you are signing carefully, and ensure it is set up so that individual guarantors are liable for individual tenants.

If you are unsure about any of the terminology used in your Mistoria tenancy agreement, or guarantor agreement, please make an appointment to come and see us to discuss it. We’d be happy to help you, and any prospective guarantor, to ensure everyone in the process understands their responsibilities when renting a Mistoria property. Please contact us by phoning 0800 500 3015.   

We are members of ARLA and NAEA Propertymark which means we meet higher industry standards than the law demands. Our experts undertake regular training to ensure they are up to date with best practice and complex legislative changes so they can offer you the best advice. We are also backed by a Client Money Protection scheme which guarantees your money is protected.

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Take a Tour Of Mistoria Villa

Following a full renovation and high specification upgrade, we can now unveil our flagship development in Bolton: Mistoria Villa. 

Perfect for students and professionals alike, the luxury accommodation boasts 15 spacious en-suite rooms and studios, complemented by well equipped kitchens and comfortable social spaces. The stunning bedrooms, each with a unique contemporary design and finished to a superb standard, are light and airy and all come fitted with desks, chairs, wardrobes, large, comfortable beds and modern furnishings.

A communal living area has also been added, providing the perfect space to socialise, watch TV or catch up with a book. Whether you want to relax with friends or unwind on your own, Mistoria Villa has it all. 

Situated within the Trinity Gateway Zone, the property offers excellent road and rail transport links, including the A666 to Manchester and beyond and Bolton Trinity Street train station, which is just a five minute walk away. Residents can also benefit from easy access both to the bustling Town Centre, with its wide variety of shopping and leisure opportunities and the academically excellent University of Bolton. 

To make life as easy as possible for you, your rent includes all of your utility bills as well as a fibre optic WiFi connection at no extra cost.

Call the office today to speak to one of our helpful team and arrange a viewing.

Take a tour of the property:

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Your Duties in a Mistoria Student House in Liverpool

student houses in wavertree

Whether you’re attending lectures, working in the library, playing your favourite sport or meeting up with friends on socials, we know that you’ve got lots going on in your life. We understand that your responsibilities in your Mistoria property will be the last thing on your mind. That’s why we thought we’d write this blog post, as a friendly reminder of some simple dos and don’ts… 

  1. Try and keep the property clean and tidy at all times. We’ve written a blog post in the past about creating a cleaning rota and the best products to use.  
  2. No food to be left/eaten in bedrooms – we know you do this, but don’t leave evidence of it!
  3. Don’t attach posters to the walls with Blu-Tac as it causes grease marks that are really difficult to get rid of.
  4. Put your rubbish in the correct bins and don’t let it pile up, especially in your garden or yard. This causes an unsightly mess and encourages vermin. 
  5. Keep all rooms vented to prevent condensation and damp. When you’re at home, open windows a little and use extractor fans in the bathroom when you’re showering and the kitchen when you’re cooking. 
  6. When you first moved in, you will have been shown how to top up the boiler, clean out the hoover and clean the filters in your washing machine, all things you may not have known before. With just a bit of maintenance on your part, household items will stay in effective working order.
  7. Smoking is not allowed in any of our properties. Make your Mistoria student house a nice environment for everyone and smoke outside, away from open windows and doors.
  8. Wet wipes and kitchen roll should be disposed of in a bin and not flushed down the toilet, otherwise you run the risk of causing blockages.
  9. Clean your shower regularly, removing hair from the plug and making sure mould doesn’t form. 
  10. Use boiler timers and your thermostat. This will help keep the house at a pleasant temperature and prevent pipes from freezing up in cold weather.
  11. When using the internet, be considerate of other people in your house; streaming films will slow your housemates’ connection speed down and can be really frustrating for anyone trying to work.
  12. Anti-social/irresponsible behaviour will not be tolerated. You each have equal responsibility to make your student house a safe and pleasant place to live for yourselves and your neighbours.

If you don’t follow the guidance above, the Mistoria maintenance team might have to be called out and you may be charged for the work that they do to fix a problem. 

If you have any questions please call your local Mistoria office on 0800 500 3015.

If you’re looking for student houses in Wavertree, Fairfield or Kensington, please get in touch and let us help you find the perfect place to call home for the next academic year.

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Mistoria Villa: Open Day

On the 13th February 2020, 4pm – 7pm, we’re inviting our landlords and investors to look around Mistoria Villa, our latest brand new luxury development, aimed at students and young professionals. Will you be joining us?

The event will be held at:

Mistoria Villa

106A Castle Street

Bolton 

BL2 1JL

Following a full renovation and high specification upgrade, Mistoria Villa now boasts 15 luxury en suite bedrooms, complemented by well equipped kitchens and comfortable communal social spaces. The stunning bedrooms, each with a unique contemporary design, are spacious and airy and all come fitted with desks, chairs, wardrobes, large, comfortable beds and modern furnishings. 

Situated within the Trinity Gateway Zone, the property offers excellent road and rail transport links, with easy access both to the bustling Town Centre with its wide variety of shopping and leisure opportunities and the academically excellent University of Bolton, just a ten minute walk away. 

You can view further images of the property and find out more by clicking here

To confirm your attendance, please email natasha.cross@mistoriagroup.com.

We look forward to seeing you!

Know someone who might be interested in the event? Don’t forget to spread the word amongst your contacts.

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How To Protect Your Student House From Burglars

student lettings liverpool

According to police research, students are the group most likely to be targeted by burglars in the UK, so it’s really important you make sure you do everything you can to make your property secure. We’ve written this blog post to help you take the necessary precautions to keep you and your belongings safe. 

Locks

Over 1000 student homes in Manchester are burgled every year. Shockingly, 1 in 3 burglaries occur after the students living there fail to lock their doors and windows before leaving the property. It is therefore essential that you make sure your locks are in good working order and that you use them as often as possible. Burglars want easy access to a property, so by making their lives more difficult, you’ll dramatically reduce the chance of a break-in. If you can, you should also lock your bedroom door when you go out. That way, if one of your housemates forgets to lock their window, burglars won’t be able to steal your belongings too. 

Even if you are in the property, you should lock the doors and windows in the rooms which you’re not using. This is especially important if you are out in the garden as you may not hear someone breaking in. In the unlikely event that it’s hot outside, make sure you lock your windows at night. 

If you have any broken locks or if you feel additional locks are required in your property, notify the Mistoria maintenance team immediately and we will come and help. 

In the Garden

If you have gates that lead into your garden, keep them locked. You should also move wheelie bins away from the house so that would-be burglars cannot use them to climb into the property through an accessible window. On bin collection day, move your bins back into your garden or onto your drive; if they are left out on the pavement, your property will look unoccupied and burglars are more likely to strike. 

Keeping Valuables Safe

Another way to prevent burglaries is to make sure your valuables are hidden out of sight. Opportunist thieves may strike if they notice a laptop in the window within easy reach. When you leave your house for the day, you should therefore hide your valuables in drawers. The effect of having your computer stolen will not just be financial though – it will probably have all of your essays and research on it too and losing those could be disastrous for your academic career. 

Furthermore, if you have just purchased a new piece of tech, tear up the box and put it in your recycling bin. Don’t leave it on show next to the bins or in the window, as that will make it obvious to thieves that there is something worth stealing in your property.

Going out

If you plan to have a big night out and everyone in the house will be out, order a taxi to come and pick you up at the end of the road. That way, it won’t be as clear which house is the empty one to anyone who might be watching. The same should be done when you leave your house at the end of the term. 

You should also purchase a light timer so that when you go out it looks like you’re still in. These are fairly inexpensive and can be bought from supermarkets and DIY stores. If it looks like your house is occupied, thieves will be less likely to attempt to burgle the property. 

When you do go home for the holidays, bring all of your valuables with you. The longer a burglary goes unreported, the less likely you’ll be to recover your stolen items; this could be a number of weeks if you’re on holiday. Therefore, take similar precautions to those listed above when you move out over Christmas or Easter; use timers, make sure everything is locked up and make sure the outside of your house is well kept – don’t let rubbish build up in your front garden as unkempt properties often appear less secure. 

Get Insurance

Sometimes, no amount of preparation can stop your house being burgled. That’s why you need to ensure that you purchase contents insurance for your property as soon as you move in. You might think it’s cheaper to take the risk and not pay for insurance, but if your property is burgled, the cost of replacing all of your stolen items can be crippling.

You should also register all of your valuables on the Immobilise website, where you can record the serial number, make and model of your items. If they are recovered by the police, officers will check this online database to try and return your items to you.  

Further Information

If you require more advice or you are concerned about securing your property, get in contact with the team of experts in student lettings, Liverpool based Mistoria Estate Agents; we’re always happy to help. We’ve also produced advice for landlords on securing their properties, which can be found here. If you are looking for student accommodation for sale, Salford based Mistoria Estate Agents have a range of properties available. 

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Budgeting As A Student

Wavertree Student Homes

The best day of term for every student is when that all important student loan lands in their bank account. But making that money last can be really tough when you’re trying to juggle the costs of going out, doing the food shopping and buying textbooks. Sow how do you live on a budget during your time at university? We thought we’d write this blog post to provide some guidance.

Create a Budget

Unsurprisingly, the most important part of living on a budget is to come up with a plan of how much you can spend each week. If you’ve never budgeted before, you might find that calculating living costs is quite tough, so talk to whoever pays the bills in your household.

To work out how much money is available to you and to prevent yourself going into your overdraft, divide the amount of money in your bank account after your student loan has dropped and your parents have added some funds (though we know that not everyone’s parents can do this) and divide it by the number of weeks in the term. If you’re prone to overspending on nights out, it might be a good idea to open another bank account where you keep most of your money and just transfer over the amount you need each week.

When you make your plan, be aware that the most important thing you need to budget for is your food bill and your rent. If you’re in a Mistoria house, you can rest assured knowing that the rent you pay includes bills, so you don’t have to spend time worrying about any extra costs. You then need to think about how much you’ll spend on nights out and other social events with friends. Remember that if you go to a university in a big city like Liverpool or Manchester, the price of a night out will be higher than you’re used to. 

If your costs for the first term are higher than anticipated (and they probably will be, what with buying textbooks, joining societies and buying bits and pieces to make your house more like a home) you’ll need to make allowances for that in the following term and cut back somewhere. 

Eating Cheaply

A great way to save money is to shop for food as cheaply as you can. Certain shops like Aldi are well known for having really low prices, but if you prefer to shop elsewhere, look for own brand products as they’re usually considerably cheaper than the brands you know. You should also look at the price per gram shown on shop labels. You’ll often find that something that initially looks like the cheaper option is misleading and that another choice will actually save you money. 

Meal Planning 

When you go food shopping, you should have a weekly meal plan in place and stick to it. If you know exactly what you want, you won’t be tempted to buy any extra stuff you don’t need. When it comes to actually preparing your meals, buy and cook in bulk. Try and prepare four meals worth of food in one go and freeze what you don’t eat. That way, you’ll create less waste and save money at the same time. 

Track What You Buy

When you’ve got money in your bank account, it can be hard not to spend it on impulse purchases. Before buying something though, ask yourself whether you really need it, or whether that brand new t-shirt will just end up at the back of the cupboard with all the others you bought and thought you’d wear. When you do buy something, it’s a good idea to track your spending. You could even go as far as making an Excel spreadsheet to do this. You can then see where you’ve spent your money and if you you realise you’ve been spending a bit too much, you can see where to cut back.           

Get a Student Discount Card

For some great savings, you should definitely get a TOTUM card. You can use it to get more than 200 discounts at some of your favourite  brands, both in-store and online. You can get one for just £32 for three years. 

Travelling by train in the UK can be cripplingly expensive, so it’s just as well you can get a 16-25 Railcard, which gives you a third off rail travel. Whilst you can buy one for £70 for three years, you can also get one for free if you open a student bank account with Santander.  

Renting a House with Mistoria 

Did you know that you can live in a high quality student home without breaking the bank? Mistoria Estate Agents have excellent Kensington, Fairfield and Wavertree student homes available to rent now. Speak to a member of our team to discuss your needs.

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What You Need To Do Before Going Home For Christmas

student lettings agent liverpool

It’s not long now before you’ll be going home for the Christmas holidays, but before you head off, there’s a few things you need to do. Luckily, we’ve put together this checklist to help. 

Book Your Travel

We all know how expensive British train travel is, so if you haven’t booked your tickets yet, you need to do so as soon as possible. To save money, be flexible with the date you want to travel and book outside of peak times. If there’s the option, try and get a reserved seat. Remember that everyone will be going home at the same time and you really don’t want to be left standing up for the whole journey home! You should also try to get hold of a 16-25 railcard, especially if you’re planning to travel the length and breadth of the country regularly, as you’ll get a third off the price of your journey. You can also look online to find the best split route tickets. With a little bit of work, you’ll find that a journey made in two parts is often cheaper than a direct trip, even if you follow the same route. Don’t fancy parting with all that money? If there’s no rush to get home, consider taking a National Express coach instead.   

Finish Your Work

You probably won’t have time to get absolutely all your work finished by the end of term, but you should still have a good crack at it. At home, you might not have access to a library as good as your University’s and you don’t want to end up getting stuck unable to do any research for that all-important essay. If you get a good chunk of work out of the way, you won’t have it hanging over you and you’ll be able to spend more time relaxing and eating way too many mince pies!

On a similar note, return all the library books to that you don’t need over the holidays. You don’t want to come back to university in January realising you’ve ended up racking hundreds of pounds worth of fines because you couldn’t be bothered making the trek over to the library.  

Host a House Christmas

There’s nothing better than getting all your friends over for a big Christmas party. Get everyone to cook together (that way you’ll be able to disguise how bad of a chef you are), have a go at Secret Santa and play some Christmas games… or just get drunk. If you put up Christmas lights, make sure you don’t overload the plug sockets.

Tidy Your Room

Tidying your room might be the last thing you want to do when you’re full of festive cheer, but you’ll thank yourself when you come back in January. If you don’t clear up, you might come back to find that mice have moved into the house, or that the pizza you drunkenly ordered and forgot about has gone mouldy. Take the opportunity to recycle everything you can and if you’ve discovered that you have far too many clothes that you don’t plan to wear ever again consider donating them to the local charity shop.

Only Pack The Essentials

Remember that you’ll only be heading home for a weeks weeks maximum, so you won’t need to bring your whole wardrobe back with you. Just make sure you have enough for the time you’ll be home and maybe pack some special outfits for Christmas parties. You’ll thank yourself later when you’re getting on the train and see everyone else that’s packed too much struggling to drag their suitcases across the platform. 

You should bring home any valuables you have though. Burglars target student properties when they’re vacant over the holidays, so make sure there’s nothing there for them to take.  

Do Your Christmas Shopping 

If you’ve not started Christmas shopping yet, what are you waiting for?! If you’re in a city like Manchester or Liverpool with their huge shopping districts, there’s plenty of choice and something for every budget. Go out with your friends and make a day of it, and use the opportunity to discover some new areas of the city. If the hustle and bustle of high street Christmas shopping isn’t for you, get your online orders in now – you don’t want to end up ordering a load of fantastic presents only for them not to turn up by Christmas because you’ve left it too late. Get them delivered to your home address so that you don’t have to lug them through the train station or ram them into your already stuffed suitcase. 

Take Down Your Christmas Decorations

When you get back in January, you’ll probably end up getting hit with the post-holiday blues and seeing Christmas decorations up will make the feelings so much worse. Take them down before you head home and most importantly, unplug any lights you’ve put up, to prevent a fire while you’re away. 

Lock Up

Right before you and your friends leave your property, make sure you lock all the doors and windows in your house. If your bedroom doors have locks, make use of these too. That way, if someone does break in, they’ll only be able to access the communal areas of the property. You should also unplug all the electrical devices in your house that don’t need to be on so you don’t end up getting hit with a massive utility bill when you get back from the holidays. You should also set your heating to 7-10 degrees. This will ensure that your pipes don’t freeze while you’re away and should also stop condensation forming and causing damp. 

Look For a House For Next Year

If you’ve not found a house for next year, it’s probably a good time to start looking. Get a group of friends together and begin to have a look at what’s available. If you’d like some more advice, speak to a member of the team at Mistoria Student Lettings Agent, Liverpool. 

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Keeping Your Student House Clean

kensington student homes

Once you’ve moved into your shared student house, it’s not long before the mess starts to build up. We’ve written this article to help you keep on top of the cleaning in your house and stop arguments starting over whose turn it is to scrub the bathroom!

Rota

If you haven’t set up a cleaning rota yet, do so as soon as possible. Sit down together and make sure that all the household chores are shared out equally between every member of the house. Set out the key things that need to be done, such as taking out the rubbish and cleaning the kitchen. Make sure everyone agrees on the schedule and that everyone has a say. Aim to clean everything once a week; you may want to set the same day and time for everyone to do their chores. If you do it regularly, it’ll be far easier to manage. 

Cleaning Products

Ensure there is a store of communal cleaning products that everyone contributes to, but make sure that none contain ingredients that members of the household are allergic to, or that they might object to (if they have been tested on animals, for example) 

Doing the Washing Up 

Deciding whether to do the washing up on a rota or as individuals is up to you. If you do it as part of a rota, you know that everything will be done regularly. However, some people may find that unfair, especially if they use fewer bowls and less cutlery than other household members. If you do it individually, each person will be responsible for their own cleaning, but the chance of people leaving their pans ‘to soak’ is high and plates may soon begin to pile up. 

Communal Areas

If you’re in a communal area like the lounge or kitchen, try and tidy up after yourself. In the bathroom, ask everyone to keep their toiletries in their own rooms, or if you have a cabinet, on each shelf. Don’t leave your various bottles out in the shower as it’ll become impossible to track what’s yours. 

Tidy Up Before You Go Away

If everyone is leaving the house during the holidays, tidy up everything before you vacate the property. Empty the fridge and cabinets of anything that might go off, take the rubbish out and wipe down all surfaces, especially kitchen counters. This will mean you won’t come back to a house that has been taken over by mice and flies.

Student Houses in Liverpool

Are you looking for Wavertree and Kensington student homes for next year? Mistoria Estate Agents still have properties available. Speak to a member of the team to find out how we can help you.

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Leaving your Mistoria property

liverpool student lettings

To ensure a smooth exit from your Mistoria Salford or Liverpool student lettings there are a few things we need you, the tenant, to do. Most of it is common sense and involves cleaning up after yourself to ensure the property is left in the same state you found it in when you moved in.

The less cleaning up and maintenance work the Mistoria team have to do at the end of a tenancy, the quicker your deposit can be returned to you, in full.

So we all know where we stand and to ensure a happy outcome, we’ve put together the following check-list so you know what is expected of you before you leave.

Kitchen
Please ensure the fridge freezer is defrosted and that there is no food left inside it, or in the kitchen cupboards.

Do not leave any cutlery, cups, glasses, pots and pans or any other kitchenware behind.

Please clean oven and hob. We recommend ‘Oven Pride’. This is a fairly cheap product that can be purchased from any leading supermarket. (Please ensure you read and follow the instructions on the packaging when using this product).

Bathroom
Please ensure the seal around bath/shower is cleaned and that no bathroom products are left behind. Please ensure bath/shower plugholes are draining and that there are no blockages (from hair for example).

Bedrooms
Please ensure no personal items are left behind. When cleaning your bedroom, please pull-out and clean behind the bed and wardrobe. For safety, ask another housemate to help you with this as these can be heavy items.

Floors and Surfaces
Please ensure that all surfaces all cleaned (desks, wardrobes, windowsills, etc). Ensure all carpets have been hoovered and floors mopped, where applicable. Please empty the hoover when finished.

Rubbish
Remove all rubbish from the property and ensure it is placed into the correct bins. (Failure to place the rubbish in the correct bins may result in the council refusing to empty the bins. Should this happen, tenants will incur a charge for this removal).

Please note, if any rubbish is left behind, you will be charged. This is classed as Tenants Damage and can be deducted from your deposit.

If you have had any pictures or posters etc. hanging on the walls of your bedrooms, please ensure no marks are left from blue tac, Sellotape, etc.

If you would like any further advice regarding what could be classed as Tenant Damage in your property please do not hesitate to call Ian, the Mistoria Maintenance Manager, on 07794 913 390. He will be more than happy to help.

If your property is left in the same condition as when you were given the keys, we will endeavour to return your deposit within 14 days of the final utility bills being received by Mistoria.