Your deposit is held by the DPS (deposit protection scheme).
At the start of your tenancy with Mistoria you should you would of received an email from the DPS with your log in details.
Use your given log in details to log on then you will need to click repayment ID then request deposit.
After you have done this, we will receive a email to let us know you have requested your deposit back. We will then respond within a few days.
If there is any charges these will be visible on your account page on the DPS website. If you have any questions about the charges you can call our office and discuss this.