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Leaving your Mistoria property

liverpool student lettings

To ensure a smooth exit from your Mistoria Salford or Liverpool student lettings there are a few things we need you, the tenant, to do. Most of it is common sense and involves cleaning up after yourself to ensure the property is left in the same state you found it in when you moved in.

The less cleaning up and maintenance work the Mistoria team have to do at the end of a tenancy, the quicker your deposit can be returned to you, in full.

So we all know where we stand and to ensure a happy outcome, we’ve put together the following check-list so you know what is expected of you before you leave.

Please ensure the fridge freezer is defrosted and that there is no food left inside it, or in the kitchen cupboards.

Do not leave any cutlery, cups, glasses, pots and pans or any other kitchenware behind.

Please clean oven and hob. We recommend ‘Oven Pride’. This is a fairly cheap product that can be purchased from any leading supermarket. (Please ensure you read and follow the instructions on the packaging when using this product).

Please ensure the seal around bath/shower is cleaned and that no bathroom products are left behind. Please ensure bath/shower plugholes are draining and that there are no blockages (from hair for example).

Please ensure no personal items are left behind. When cleaning your bedroom, please pull-out and clean behind the bed and wardrobe. For safety, ask another housemate to help you with this as these can be heavy items.

Floors and Surfaces
Please ensure that all surfaces all cleaned (desks, wardrobes, windowsills, etc). Ensure all carpets have been hoovered and floors mopped, where applicable. Please empty the hoover when finished.

Remove all rubbish from the property and ensure it is placed into the correct bins. (Failure to place the rubbish in the correct bins may result in the council refusing to empty the bins. Should this happen, tenants will incur a charge for this removal).

Please note, if any rubbish is left behind, you will be charged. This is classed as Tenants Damage and can be deducted from your deposit.

If you have had any pictures or posters etc. hanging on the walls of your bedrooms, please ensure no marks are left from blue tac, Sellotape, etc.

If you would like any further advice regarding what could be classed as Tenant Damage in your property please do not hesitate to call Ian, the Mistoria Maintenance Manager, on 07794 913 390. He will be more than happy to help.

If your property is left in the same condition as when you were given the keys, we will endeavour to return your deposit within 14 days of the final utility bills being received by Mistoria.

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Student house deposit procedure and quarterly inspections

student house deposit

As Mistoria Estate Agents tenants, you should already be aware of our deposit procedure. It is laid out in detail in your tenancy agreement. However, we still get asked lots of questions about deposits and we’re always looking for ways to improve our processes and communications with our tenants to ensure the best possible outcome for all concerned when it comes to returning deposits at the end of the tenancy. With this in mind, we thought it worth highlighting again how we handle your student house deposit, and some improvements we have put in place to ensure we’re all happy at the end of the year.

Last year there were a few delays on our part in returning deposits in a timely manner to a small number of tenants. This was an internal issue that we have since addressed and put right, however the situation inevitably caused some upset to those affected and we were determined to take tenant comments on board and make changes where necessary. We took the opportunity to look at the whole deposit process and how we can do things differently to avoid similar problems in the future.

The biggest change is the increased focus on our Quarterly Inspections. Going forward we will use these to help us identify any possible issues in plenty of time before the end of the tenancy, and inform tenants in writing of these issue so they may be rectified before vacating the property.

To give this some context, there are four reasons why deductions may be made from your deposit:

  • If you are in rent arrears
  • Late (rent) payment fees
  • If you have caused damage to the property
  • If you have exceeded your utility usage (gas, electric and internet)

Quarterly inspections of the property should enable us to identify the above, giving all a full audit trail of any damages, and time to act on them.

Here’s how the whole process works:

  • Inventories are carried out at the beginning of tenancy to represent the condition of the property on move in
  • Any maintenance will be picked up during quarterly inspections and tenants will be notified in writing of any possible tenant damages shortly after to allow opportunity to rectify them.
  • Photo evidence is taken at quarterly inspections which will show any damages and also show if the tenants have rectified between inspections to the end of the tenancy. A final dated photo will be taken on check out for any outstanding damages that are to be deducted from the deposit.
  • Utility usage is notified to tenants on a quarterly basis, this way any over-usage is known before move out and also gives tenants the chance to alter the usage in the property throughout the year. This will help to reduce or eradicate any deductions for utility usage exceeding the CAP stated in the tenancy agreement from the deposit.
  • A final check out will be carried out on move out and any damages notified to the tenants on the quarterly inspections will be checked to see if rectified. If not then the cost to repair will be deducted from the deposit.
  • Tenants are also advised to take their own photos on move out to use if there are any disputes.

Tenants will be notified of the inspection dates in advance and the appropriate 48 hours notice will be given.

We hope the inspection system will help improve transparency and a better relationship with our tenants. Everyone will know where they stand and any potential delays to deposit returns at the end of the year should hopefully be avoided.

If you have any further questions about our student house deposit procedure or quarterly inspections, please call 0800 500 3015.

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UK’s continued membership of the European Union

On 23 June 2016, a hotly contested debate on the UK’s continued membership of the European Union culminated in a public vote narrowly in favor of the “leave” campaign. The full implications of the referendum – including exactly when the UK will commence its exit (“Brexit”) and the terms on which it will do so – are as yet uncertain, and likely to remain so for some time.

With Prime Minister David Cameron committed to stepping down by October, the coming months will see the country gain a new prime minister, and possibly hold a general election – in turn shaping the negotiating point from which the UK commences exit talks. Once Article 50 is formally invoked, there is then a two-year negotiating window, and it’s unlikely there will be any significant changes until this is closed.
Once the process is complete, what could Brexit mean for students from the EU, UK and elsewhere?

Fees and financial aid

One of the most pressing questions for current EU students in the UK, and those intending to enroll in the near future, is whether tuition fees will change. Many UK universities have already issued public statements pledging to maintain current fee levels for existing EU students until the end of their studies, as well as those about to commence studies in the 2016/17 academic year. The Student Loans Company (SLC) has also confirmed that EU nationals who are already studying in England, or about to commence studies, will remain eligible for the loans and grants that currently apply, throughout the duration of their course.
In the longer term, it seems likely that EU students will have to pay the higher fee rates that apply to those from outside of the EU. However, those looking on the brighter side have pointed out that the the pound’s fall in value, if sustained, could make studying in the UK more affordable for all international students.

Visas and work

With immigration controls so central to the Brexit debate, it is likely that new regulations will be introduced in the near future (though probably not until the two-year negotiating period is over). If the UK withdraws from existing agreements on freedom of movement, future EU students may need to apply for a Tier 4 student visa or a short-term study visa, in order to study in the UK. However, it’s also possible that the government will revise visa conditions in light of the changing situation, introducing new processes or requirements either for EU students or for all internationals.
It is likely the UK government will eventually set a new target for overall immigration numbers, and introduce a points-based visa system for incoming EU nationals. It is not clear whether international students will be included in this overall number, but the new points-based system would apply to those intending to work in the country after completing a degree. Currently, the most common visas for working in the UK, including Tier 2 (General), require applicants to have a job offer in place before applying for a visa. If this remains the case, life could become significantly more difficult for EU nationals. But it is possible the UK will reach some form of compromise on the freedom of movement issue, perhaps by introducing a grace period in which graduates and other EU citizens can search for work within the UK.

Outbound mobility from the UK

When we spoke to students a few months ago, many UK students said they were concerned Brexit would limit their opportunities to study, travel and work elsewhere in the EU. During the 2013/14 academic year, 15,566 UK students participated in Erasmus study and work placements, and this number has grown significantly in recent years (by 115% from 2007). UK students studying full degree programs on the continent currently pay significantly lower tuition fees than they would at home in many cases, as well as enjoying all the benefits that come from international experience.
It’s likely that in future, UK students will face higher fees in many (though not all) European countries, as they move into the ‘non-EU’ category. They will also need to apply for student visas, and in some cases may have reduced rights to work during and after their studies. British students will also presumably no longer be eligible for Erasmus funding – or not to the current extent – though of course UK universities will strive to maintain strong exchange partnerships within and beyond Europe.

Research funding & collaboration

What about those pursuing research-based programs and careers in the UK? Following the referendum result, British researchers have voiced concerns about the potential loss in EU funding – which currently amounts to almost £1 billion annually. There are also concerns about the potential decline in incoming talent; 16% of researchers at British universities currently come from other EU states. Research partnerships between institutions may also decrease, and – if you listen to the most pessimistic predictions – industry investment could fall, while borrowing may become more difficult (and expensive) for universities and the government.
From the more positive side, the strong reputation, facilities and relationships of UK universities will certainly not disappear overnight, and the UK higher education sector is strongly united in its determination to maintain current levels of opportunity for all students and faculty members. No doubt the nation’s universities and students – both domestic and international – will be important voices in the discussions yet to come.